10 months ago

On June 6, 2023 at about 7:00, I was driving home, in Liberty Hill, from Six Flags Fiesta. I stopped at the Dairy Queen in Blanco, TX. I ordered my food and pulled forward. The person working at the window was asked to pull aside, then I was asked to pull aside. They helped a person that drove off, then served the first person who pulled aside and continued helping two others. I got out of my car and went in. I said "I've been sitting here for 30 minutes", I wasn't exaggerating. They asked me what I ordered. They then proceeded to start making the food. When I drove away and got down the road my daughter said they had put ketchup on her burger, she had asked for only pickles and mayonnaise, as ketchup makes her ill. (In which they said they can't put mayonnaise on that burger but would give me packets.) I happened to see another Dairy Queen down the road. I went in and asked if the owner there was the same as the one in Blanco, they said yes. I asked if the could make my daughter a different burger and showed them the whole burger. They guy at the counter understood but the lady in the back said that if I had a problem that I needed to drive back to the other Dairy Queen. I told her that im sure the owner would appreciate if that made things right and kept the customer happy. But she refused.